Improving User Engagement with an Intuitive Education App

Expertise: eLearning App
Verticals: Education & Learning
Technologies: Android Studio Android Laravel Flutter
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Client Overview
A well-known university, Hippocampus provides a variety of crash courses that help students level up their skills. The client has embraced new-age pedagogical approaches for helping its students discover their uniqueness in today's competitive world. Being one of the trusted names in the education sector, the client has a knack of presenting even the most complex information in an easy-to-understand format. By adopting cutting-edge educational technology, the client is enriching the learning experience for students.
Business Needs
The client wanted to leverage new technological solutions for improving the quality of interactions happening among students, teachers, and the Online Student Library Association (OSLA) users. OSLA users are responsible for organizing events on the campus. To fulfill its needs, the client wanted a platform robust enough to cater to the needs of thousands of students, hundreds of teachers, and multiple OSLA users in real time. Some of the most important client needs are listed as follows.

  • Improving the level of interactions between different university users
  • Building a flexible platform for connecting students and teachers
  • Streamlining the interaction between the super admin and OSLA users
  • Fostering collaboration among the students through a digital platform

Strategy & Solution
Collaborating with Flexsin's team of hybrid application developers, the client was given a solution in the form of an intuitive application for iOS and Android. The mobile application was for students and teachers. Other than the app, the team of developers suggested the client that it should have a web-based intuitive dashboard dedicated to simplifying the way OSLA users raise event requests, manage them, and get them approved by the super admin. The login credentials used by OSLA users to join the web-based portal would also be created by the super admin only. In the app, the login credentials for students and teachers were generated by the super admin.

For the students, the app had two chatrooms for streamlining the interaction among students and between students and teachers. The app would help the students control their profiles, rosters, survey responses, notifications coming from OSLA users, and emergency contacts. The students could even delete any event created by OSLA users. The teachers, however, would use the app for analyzing a range of actions. With the help of the app, the teachers would know the keywords used in chatrooms by students. Other than that, the teacher would use the app for figuring out the rosters assigned to each student, gauging survey responses, and finding out the students who are yet to participate in the survey.

Front-end The mobile app interface was intuitive enough to streamline the flow of information among different user groups. The development team leveraged Flutter for designing the app user interface for iOS and Android. Since the team had deep expertise in deploying Flutter principles in the real-world development scenario, the interface was fast and ultra-responsive at all times. The frontend highlights can be captured in the following points.

  • Reduced the development time since the same code base was used
  • Improved app performance as OEM widgets were not accessed
  • Seamlessly developed feature-rich UIs as the code changes were viewed in real time

Backend As far as the application backend unit goes, the development team came up with a robust web-based admin panel for managing the entire system. Built using PHP Laravel, the backend system was supposed to give the super admin dedicated sections for seamlessly managing the requests from different user groups. These sections would include user management, student roaster management, OSLA calendar management, and course evaluation system. Once deployed, the backend highlights included:

  • Enhanced user authentication
  • Streamlined integration with third-party tools
  • Improved exception and error-handling capabilities

Development Process The development team, at Flexsin, prioritizes flexibility in delivering quality. Because of this reason, the development team almost always chooses Agile development. Following the Agile approach, the team built the app incrementally following an iterative approach. The end-product, which was the fully completed application, was delivered as per the decided timeline. This development approach's streamlined flexibility resonated with the client. Some highlights of the development process were as follows:

  • Seamlessly introduced sprints that were finished on time every time
  • Successfully incorporated last-minute development changes
  • Introduced next-level project transparency for all stakeholders
  • Accelerated project-specific decision-making capabilities
  • Enhanced the collaboration capabilities between the client and the development team
  • Improved the time to market for the final application

Business Outcomes
Since the app development was done seamlessly while sticking to do the final deadline, the project was complete success. The team successfully did a stakeholder analysis to take stock of the clients perspective of the issues faced. Because of the team's unrivaled mobile app development capabilities, the engagement achieved considerable success. The fact that the engagement was successful is further cemented when the client successfully closed the contract with a 5-star rating. A few highlights of the engagement are as follows.

  • Connecting over 3,000 students with one another through intuitive chatrooms
  • Simplifying contact management for successfully handling any emergency case
  • Streamlining the way event scheduling is done by OSLA users
  • Helping teachers improve their pedagogical approaches by keeping the survey feedback in mind
  • Notifying the students and teachers about any campus events in real time
  • Improving course quality by analyzing the surveys conducted through the app
Client's Speak
The requirement was clear from the get-go, and the team's capability in managing the project resulted in the app’s timely launch. The team’s set deadlines never wavered even when I asked for a few development changes, which were seamlessly incorporated into the project. I am very happy with the final version of the app. This team is highly recommended!
Hippocampus Technologies
Hippocampus Technologies, Goldsborough Lane, Odenton, USA 21113
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